Q. Does Nashville Boot Co. have a retail store?
A. Yes, located in Belle Meade Galleria, 5133 Harding Pike, B-3, Nashville, TN 37205. 615-353-9838.

Q. Can I return an internet purchase to a Nashville Boot Co. store?
A. No, internet purchases may not be returned to a Nashville Boot Co. store.

Q. How do I make a return or exhange on my internet purchase? A. To return or exchange simply obtain a Return Authorization Number and return mailing address from Nashville Boot Co. via E-mail at info@nashvilleboots.com or by calling 800-422-2708 between the hours of 10am - 5pm CST Monday thru Friday. Returns without a Return Authorization Number will not be accepted and will be returned to the sender. Returns must be in original box. Boots must show no signs of wear and the original tags must be attached. Shipping and handling charges are non-refundable. All returns must be made within 30 days of receipt.

For exchanges, there is no fee for shipping the exchange pair in the continental USA.
There is no re-stocking fee for returns or exchanges.

Q. Does Nashville Boot Co. charge a re-stocking fee for returns or exchanges?
A. No. Nashville Boot Co. never charges a re-stocking fee.

Q. Does Nashville Boot Co. repair boots ?
A. No.

Q. Can I get the telephone number(s) for Dan Post, Dingo, Laredo, Durango or Georgia Boot from Nashville Boot Co.?
A. No. We do not have consumer contact information. Please do not ask!

Q. Can I return my boots without a return authorization number?
A. No. Returns without a Return Authorization Number will be refused and returned to the sender. For security & legal reasons, we cannot accept unauthorized packages.

Q. Does Nashville Boot Co. have a secure server order form for on-line ordering?
A. Yes. Our Thawte SSL Secure Server Certificate System is the industry standard which provides peace of mind undoubtedly. It's very safe.

Q. Does Nashville Boot Co. accept credit cards?
A Yes. Visa , Mastercard, American Express and Discover.

Q. Does Nashville Boot Co. accept checks ?
A. Yes . Nashville Boot Co. will accept checks and money orders in U.S. funds only. Make checks payable to "Nashville Boot Co." and send to: Nashville Boot Co., 235 Riverwood Dr, Hendersonville, TN 37075. Personal checks must have your name pre-printed on them. Personal checks must clear bank before shipment will be sent. For faster delivery send Money Order. Returned checks are subject to a service charge of $21.00.

Q. Does Nashville Boot Co. charge sales tax?
A. Tennessee residents only.

Q. Can I order boots on-line with a credit card and have them delivered to my front door?
A. Yes.

Q. Can Nashville Boot Co. deliver boots anywhere in the world?
A. Yes. Anywhere that has a postal system.

Q. Does Nashville Boot Co. have a 1-800 number to place an order by phone?
A. Yes . The number is 1-800-422-2708.

Q. If I bought my boots from anyone other than Nashville Boot Co., can I return them thru Nashville Boot Co.?
A. No.